In the current economic climate, the need to quickly adapt to new technologies and rapidly changing business requirements are forcing organizations to rethink their IT operations. Traditionally, IT infrastructure outsourcing have helped organizations offload routine tasks to cut costs and free up their internal IT staff, but something more is now needed.
Organizations are now using Remote Infrastructure Management (RIM) to manage their growing IT Infrastructure, Global Networks, Virtualization, Databases and Security. Its adoption in recent years has increased rapidly, mainly to reduce cost of IT maintenance as well as the downtime.
RIM consists of remote monitoring and managing components for taking proactive and corrective steps across diverse IT platforms & locations.
At PITCS, we deliver IT infrastructure management and related solutions for enterprises worldwide, helping clients to reduce costs and simplify complex IT environments into secure, integrated, and centralized environment. We offer remote infrastructure management services which include SLA based 24 x 7 support services. These services are based on L1, L2 and L3 support levels to our clients.