Job Type: Full Time
Job Location: Bengaluru
Company : Top Intercity Logistics Company
Position : Customer Support Executive (Work From Home)
Qualification : Undergraduate & Graduates 
Experience : Freshers and Experience Candidates Both Can Apply.

Job Description :

· Educating the customers to use The Company service following a prepared sales pitch to give information and             value proposition of our service.
· Day shift support to assign logistic vehicles to desired clients given their request.
· Database entry and management
· Determine requirements by working with customers
· Resolves customer query / Complaints / problems by clarifying issues; researching and exploring answers and            alternative solutions; implementing solutions; escalating       unresolved problems.
· Acting as a direct contact between the company and its existing and potential markets
· Updates job knowledge by participating in educational opportunities.
· Sells additional services by recognizing opportunities to up-sell accounts; explaining new features
· Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Should Be Ready To :
·  Rotational Shifts from morning 7: 00 am – 11:00 pm.
·  Work From Home Module – Candidates ready to attend training and attend calls for 9 hours
·  2 week offs in a week – If in peak time & peak season if the call volume increases,
   One week off will be canceled & the employee will get one day pay.
·  Laptop / Computer & WIFI connection is mandatory. 
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Interested Can Contact Abhishek : 7975567873 or Forward Your CV to [email protected]

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