Job Description :
· Educating the customers to use The Company service following a prepared sales pitch to give information and value proposition of our service.
· Day shift support to assign logistic vehicles to desired clients given their request.
· Database entry and management
· Determine requirements by working with customers
· Resolves customer query / Complaints / problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
· Acting as a direct contact between the company and its existing and potential markets
· Updates job knowledge by participating in educational opportunities.
· Sells additional services by recognizing opportunities to up-sell accounts; explaining new features
· Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
· Work From Home Module – Candidates ready to attend training and attend calls for 9 hours
· 2 week offs in a week – If in peak time & peak season if the call volume increases,
· Laptop / Computer & WIFI connection is mandatory.
Interested Can Contact Abhishek : 7975567873 or Forward Your CV to [email protected]